Terms and Conditions for Redro App

1. Acceptance of Terms

By accessing or using the sample service provided by Redro LLC, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our service.

2. Service Overview

Redro LLC provides a sample service for interior designers, allowing them to request returns for samples various interior design materials, finishes, and products for evaluation.

3. Eligibility

To use our sample service, you must be a registered interior designer. You agree to provide accurate, current, and complete information during the registration process. Redro LLC reserves the right to refuse service to anyone for any reason at any time.

4. Sample Requests

Interior designers may submit pick up requests through our platform. The availability of returns is subject to availability of drivers and may be limited. Redro LLC. will make reasonable efforts to fulfill sample requests promptly.

5. Shipping and Handling

Shipping costs and delivery times for samples may vary. Redro LLC is not responsible for delays in shipping caused by external factors, such as carriers or customs. Interior designers are responsible for any additional customs duties or taxes.

6. Sample Returns

Samples are provided for evaluation purposes. If the interior designer decides not to use a particular sample, it can be returned in its original condition within a specified timeframe. Redro LLC may charge a restocking fee for returned samples.

7. Intellectual Property

All intellectual property rights in the samples, including but not limited to copyrights and trademarks, remain the property of Redro LLC. Interior designers are granted a limited, non-exclusive, non-transferable license to use the samples for design purposes.

8. Privacy

By using our sample service, you agree to our Privacy Policy, which outlines how we collect, use, and disclose your personal information.

9. Termination

Redro LLC reserves the right to terminate or suspend your access to the sample service at any time, without notice, for any reason.

10. Cancelation

You reserves the right to terminate your order request, on same day pick up Redro LLC will retain 50% of the service fee, if given 24 hour prior notice to pick up, Redro LLC will retain 25%, due to scheduling and logistic coordination costs.

11. Changes to Terms and Conditions

Redro LLC reserves the right to update or modify these Terms and Conditions at any time. It is your responsibility to review these terms periodically for changes.

12. Contact Information

For questions or concerns regarding these Terms and Conditions, please contact us at redro@redroapp.com

By using our sample service, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.